Item Description : A Glamorous Form Fitting Mermaid Dress Featuring a v-neck and off the shoulder design,zippperback. Perfect For Prom,Evening,Formal ,bridesmaids or any other formal occasions Size Chart: Dresses Process Time: 10 to 15 days Customized :Yes Shipment Method: DHL,Fedex,Aramex Delivery Time: 3 to 7 Work Days Return Policy: customer can get exchange or full fund if they receive wrong size or color or quality problem after they ship the item back. you should ship back the item within 3 days after you receive the parcel.Refund will be processed after you offer us tracking information. customer cannot send return the item due to personal reasons: dress do not as my expected; customer pick up wrong size or color as we will offer your size chart and measurement guide to you before or after you make the order; customer just do not need the dress as event cancel Cancellation Policy: customer can cancel the order within 24hours after they place the order; please confirm us the event date after you place the order so that we can make sure it will arrival on time ;you can also leave note when you place the order.